--- title: | Marketing description: Marketing | --- [![the pint and tun](https://www.pintandtun.com/hs-fs/hub/417466/file-1258730516.png?width=865&height=678&name=file-1258730516.png "the pint and tun")](http://pintandtun.com) # bz test ## [Free Social Media Strategy Ebook: 9 Diagnostics to Check Your Social Strategy](https://www.pintandtun.com/bztest/free-social-media-strategy-ebook-9-diagnostics-to-check-your-social-strategy/19000) Posted by [Admin](https://www.pintandtun.com/bztest/author/admin) on Oct 1, 2013 12:50:51 AM - [Tweet](https://twitter.com/share) [![](https://www.pintandtun.com/hubfs/Imported_Blog_Media/9-diagnostics-cover-233x300.png) ](https://www.pintandtun.com/bztest/free-social-media-strategy-ebook-9-diagnostics-to-check-your-social-strategy/19000) [Read More](https://www.pintandtun.com/bztest/free-social-media-strategy-ebook-9-diagnostics-to-check-your-social-strategy/19000) 0 Comments [Click here to read/write comments](https://www.pintandtun.com/bztest/free-social-media-strategy-ebook-9-diagnostics-to-check-your-social-strategy/19000#comments-listing) Tags: [Ebook](https://www.pintandtun.com/bztest/tag/ebook), [Strategic Planning](https://www.pintandtun.com/bztest/tag/strategic-planning), [Social media](https://www.pintandtun.com/bztest/tag/social-media), [social media strategy](https://www.pintandtun.com/bztest/tag/social-media-strategy), [Strategy](https://www.pintandtun.com/bztest/tag/strategy), [Performance](https://www.pintandtun.com/bztest/tag/performance), [Facebook](https://www.pintandtun.com/bztest/tag/facebook), [Twitter](https://www.pintandtun.com/bztest/tag/twitter), [Tools](https://www.pintandtun.com/bztest/tag/tools), [Brainzooming](https://www.pintandtun.com/bztest/tag/brainzooming), [Insights](https://www.pintandtun.com/bztest/tag/insights), [Marketing](https://www.pintandtun.com/bztest/tag/marketing), [Blogging](https://www.pintandtun.com/bztest/tag/blogging), [Implementation](https://www.pintandtun.com/bztest/tag/implementation), [Video](https://www.pintandtun.com/bztest/tag/video) ## [Big Box Brands and Crappy Customer Service by Sheldon Rozansky](https://www.pintandtun.com/bztest/big-box-brands-and-crappy-customer-service-by-sheldon-rozansky/17143) Posted by [Admin](https://www.pintandtun.com/bztest/author/admin) on Apr 23, 2013 12:50:16 AM - [Tweet](https://twitter.com/share) [![](https://www.pintandtun.com/hubfs/Imported_Blog_Media/Brand-Strategy1-1.jpg) ](https://www.pintandtun.com/bztest/big-box-brands-and-crappy-customer-service-by-sheldon-rozansky/17143) *Today’s Brainzooming blog guest post comes via [@FlyingSpatula, a former Brainzooming guest blogger](https://brainzooming.com/5-keys-to-managing-by-example-guest-post-by-flyingspatula/982/). He direct messaged me over the weekend to let me know about a blog post his uncle, [Sheldon Rozansky, founder of Les Specialistes HCS Montreal](http://www.hcsmontreal.com/), wrote about how big box brands can be indifferent to and even downright contemptuous of customers. While this sucks for customers, he uses shortcomings at big box brands to create a competitive advantage when price competition isn’t an option. Here’s his take on crappy customer service at big box brands and how smaller competitors can fight back for themselves and their customers:* [Read More](https://www.pintandtun.com/bztest/big-box-brands-and-crappy-customer-service-by-sheldon-rozansky/17143) 0 Comments [Click here to read/write comments](https://www.pintandtun.com/bztest/big-box-brands-and-crappy-customer-service-by-sheldon-rozansky/17143#comments-listing) Tags: [failure](https://www.pintandtun.com/bztest/tag/failure), [customer experience strategy](https://www.pintandtun.com/bztest/tag/customer-experience-strategy), [Competitive Strategy](https://www.pintandtun.com/bztest/tag/competitive-strategy), [customer experience](https://www.pintandtun.com/bztest/tag/customer-experience), [Guest author](https://www.pintandtun.com/bztest/tag/guest-author), [Performance](https://www.pintandtun.com/bztest/tag/performance), [customer service](https://www.pintandtun.com/bztest/tag/customer-service), [Branding](https://www.pintandtun.com/bztest/tag/branding), [Brainzooming](https://www.pintandtun.com/bztest/tag/brainzooming), [Marketing](https://www.pintandtun.com/bztest/tag/marketing), [retail stores](https://www.pintandtun.com/bztest/tag/retail-stores), [service](https://www.pintandtun.com/bztest/tag/service), [Implementation](https://www.pintandtun.com/bztest/tag/implementation) ## [Starting with Books that Start with Research](https://www.pintandtun.com/bztest/starting-with-books-that-start-with-research/4744) Posted by [Admin](https://www.pintandtun.com/bztest/author/admin) on Sep 27, 2010 12:50:46 AM - [Tweet](https://twitter.com/share) [![](https://www.pintandtun.com/hubfs/Imported_Blog_Media/AMAMRC-Logo.jpg) ](https://www.pintandtun.com/bztest/starting-with-books-that-start-with-research/4744) With Mike busy this week carrying out his duties as chair of the American Marketing Association Marketing Research Council (AMAMRC), I’m sitting in at the Brainzooming blog blogging. [Read More](https://www.pintandtun.com/bztest/starting-with-books-that-start-with-research/4744) 0 Comments [Click here to read/write comments](https://www.pintandtun.com/bztest/starting-with-books-that-start-with-research/4744#comments-listing) Tags: [Market Research](https://www.pintandtun.com/bztest/tag/market-research), [Dan Heath](https://www.pintandtun.com/bztest/tag/dan-heath), [Guest author](https://www.pintandtun.com/bztest/tag/guest-author), [malcolm gladwell](https://www.pintandtun.com/bztest/tag/malcolm-gladwell), [tipping point](https://www.pintandtun.com/bztest/tag/tipping-point), [marketing research](https://www.pintandtun.com/bztest/tag/marketing-research), [Brainzooming](https://www.pintandtun.com/bztest/tag/brainzooming), [Marketing](https://www.pintandtun.com/bztest/tag/marketing), [AMAMRC](https://www.pintandtun.com/bztest/tag/amamrc), [Made to Stick](https://www.pintandtun.com/bztest/tag/made-to-stick), [richard thaler](https://www.pintandtun.com/bztest/tag/richard-thaler) ## [Want a More Creative Strategy – Watch What You Watch!](https://www.pintandtun.com/bztest/do-you-want-to-preserve-your-creativity-careful-what-you-watch/2877) Posted by [Admin](https://www.pintandtun.com/bztest/author/admin) on Mar 3, 2010 11:50:22 PM - [Tweet](https://twitter.com/share) [![](https://www.pintandtun.com/hubfs/Imported_Blog_Media/Creative-Ideas1.jpg) ](https://www.pintandtun.com/bztest/do-you-want-to-preserve-your-creativity-careful-what-you-watch/2877) In a [recent TalentZoo.com post called “Thirsting for Originality,”](http://www.talentzoo.com/news.php/Thirsting-for-Originality/?articleID=6806) author [Danny Goldgeiger](http://twitter.com/dangoldgeier) addressed the perceived similarity of a[ Super Bowl ad for Coca-Cola and a nine-year old ad from Israel for a chocolate milk product](http://www.youtube.com/watch?v=flFOyeHZVVI&feature=player_embedded). Danny G. wrestles with **the possibility that wide access to media makes it more, rather than less, likely similar ideas may show up multiple places**. [Read More](https://www.pintandtun.com/bztest/do-you-want-to-preserve-your-creativity-careful-what-you-watch/2877) 0 Comments [Click here to read/write comments](https://www.pintandtun.com/bztest/do-you-want-to-preserve-your-creativity-careful-what-you-watch/2877#comments-listing) Tags: [Creativity](https://www.pintandtun.com/bztest/tag/creativity), [Competitive Strategy](https://www.pintandtun.com/bztest/tag/competitive-strategy), [Social media](https://www.pintandtun.com/bztest/tag/social-media), [sharing ideas](https://www.pintandtun.com/bztest/tag/sharing-ideas), [commercials](https://www.pintandtun.com/bztest/tag/commercials), [Tools](https://www.pintandtun.com/bztest/tag/tools), [Super Bowl](https://www.pintandtun.com/bztest/tag/super-bowl), [Brainzooming](https://www.pintandtun.com/bztest/tag/brainzooming), [Marketing](https://www.pintandtun.com/bztest/tag/marketing), [advertising](https://www.pintandtun.com/bztest/tag/advertising), [Coca-Cola](https://www.pintandtun.com/bztest/tag/coca-cola), [Innovation](https://www.pintandtun.com/bztest/tag/innovation), [plagiarism](https://www.pintandtun.com/bztest/tag/plagiarism), [Collaboration](https://www.pintandtun.com/bztest/tag/collaboration), [copying](https://www.pintandtun.com/bztest/tag/copying) ## [The Eighth Day of Gifts – Cyndi Brown – “White Space Sells”](https://www.pintandtun.com/bztest/the-eighth-day-of-gifts-cyndi-brown-white-space-sells/866) Posted by [Admin](https://www.pintandtun.com/bztest/author/admin) on Dec 15, 2008 11:00:00 PM - [Tweet](https://twitter.com/share) [![](https://www.pintandtun.com/hubfs/Imported_Blog_Media/081213-CAYB-1.jpg) ](https://www.pintandtun.com/bztest/the-eighth-day-of-gifts-cyndi-brown-white-space-sells/866) My wife Cyndi was instrumental in [the greatest gift anyone has ever given me – helping rekindle my faith](http://aligningyourlifeswork.blogspot.com/2008/11/my-thanksgiving.html). [Read More](https://www.pintandtun.com/bztest/the-eighth-day-of-gifts-cyndi-brown-white-space-sells/866) 0 Comments [Click here to read/write comments](https://www.pintandtun.com/bztest/the-eighth-day-of-gifts-cyndi-brown-white-space-sells/866#comments-listing) Tags: [Special week](https://www.pintandtun.com/bztest/tag/special-week), [Communication](https://www.pintandtun.com/bztest/tag/communication), [Brainzooming](https://www.pintandtun.com/bztest/tag/brainzooming), [Marketing](https://www.pintandtun.com/bztest/tag/marketing), [Implementation](https://www.pintandtun.com/bztest/tag/implementation) [All posts](https://www.pintandtun.com/bztest/all) ## Something Powerful ### Tell The Reader More The headline and subheader tells us what you're [offering](https://www.pintandtun.com/bztest/tag/marketing#), and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for. 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